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Secure Einstein Bot Conversations – Spring ’21

Starting this release, Salesforce has made Einstein Bots HIPAA and SOC2 compliant in the Chat channel. Chatbots are very commonly used across industries nowadays. And when they interact with us, they know our personal information, bank details and they can…
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  • Salesforce, Salesforce Release

Salesforce Spring ’21 Release Previews

It’s finally again that time of the year where we Admins, Consultants and Developers are curious to find out what’s coming next in the Salesforce update. As all the Salesforce veterans are aware, there are three releases per year where…
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